0010.E1.O1Establish long-term direction and purpose of the business by identifying and analysing the values, expectations and personal goals of the people involved
0010.E1.O2Identify business and personal strengths, weaknesses, opportunities and threats and strategies to address them
0010.E1.O3Investigate sources of information and support for improved practices
0010.E1.O4Estimate timelines for, and costs for improved practices
