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Assessment Packages

Negotiate and monitor contracts

KHU-AGR-0138

Australian Equivalent
AHCBUS514
Elements
3
Learning Outcomes
18

This unit of competency describes the skills and knowledge required to negotiate and monitor contracts with sources external to the enterprise. This unit applies to individuals who take personal responsibility and exercise autonomy in undertaking complex work. At this level, workers analyse information and exercise judgement to complete a range of advanced skilled activities especially in relation to the negotiation and monitoring of contracts. All work must be carried out to comply with organisational requirements, work health and safety legislation and codes and in consultation with the management team. No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

3
E1Define agreements with external parties to the business for service provision
0138.E1.O1Identify and define the enterprise requirements of a business relationship with external sources
0138.E1.O2Establish the ranges of acceptable outcomes from a negotiation
0138.E1.O3Make contact with individuals, bodies or corporations and discuss requirements of an agreement
0138.E1.O4Clarify communication channels between all parties
0138.E1.O5Check references where applicable
0138.E1.O6Implement good practice procedures for business meetings and document discussions and agreements
E2Complete the formal agreement
0138.E2.O1Check and confirm negotiations conform to established enterprise requirements and relevant legislation
0138.E2.O2Document requirements of the contract
0138.E2.O3Clarify and resolve areas of ambiguity or concern
0138.E2.O4Gain consensus between parties in relation to conditions for service or supply including the key performance indicators
0138.E2.O5Undertake alternative processes where agreement is unable to be reached
0138.E2.O6Confirm the agreement based on mutually acceptable terms
0138.E2.O7Incorporate penalties or redress for non-performance
0138.E2.O8Sign and exchange contract documentation between the relevant parties
E3Monitor the performance of contracts
0138.E3.O1Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance
0138.E3.O2Identify and consult professional and regulatory bodies available to support commercial grievance processes
0138.E3.O3Monitor completion of contract against key performance indicators
0138.E3.O4Advise parties of any non-compliance in writing
SEAL — South East Asia Learning Identifier & Skills Portal · Prepared for MLVT Executive approval and TVET institute review · Derived from the Australian National Training Register (training.gov.au, CC-BY) and aligned to the Cambodian Qualifications Framework and DSC Standard Training Packages · Delivered via Gibble SMS · July 2026