MLVT
SKILLS PORTAL
ព្រះរាជាណាចក្រកម្ពុជា · KINGDOM OF CAMBODIA

Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board
អត្តសញ្ញាណប័ណ្ណសិក្សាអាស៊ីអាគ្នេយ៍ការរៀនសូត្រពេញមួយជីវិត • អធិបតេយ្យដោយការរចនាSEALSOUTH EAST ASIA LEARNING IDENTIFIERកម្ពុជា២០២៦
54
Sector Frameworks
1,164
Qualifications
15,161
Competency Units
10,938
Elements
41,782
Learning Outcomes
2,822
Assessment Packages

Provide advice and sell machinery

KHU-AGR-0493

Australian Equivalent
AHCMOM403
Elements
4
Learning Outcomes
17

This unit of competency describes the skills and knowledge required to identify customer needs, provide advice, and sell, handle and maintain agricultural machinery, spare parts and related products. The unit applies to individuals who apply specialist skills and knowledge to providing advice and selling agricultural machinery, spare parts and related products. This includes applying and communicating non-routine technical solutions to predictable and unpredictable problems. All work must be carried out to comply with workplace procedures, health and safety in the workplace requirements, legislative and regulatory requirements, and sustainability and biosecurity practices. No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

4
E1Establish customer needs
0493.E1.O1Use interpersonal skills to engage with customer and identify needs
0493.E1.O2Handle customer enquiries courteously and promptly according to workplace procedures and legislative requirements
0493.E1.O3Match available products to customer needs
E2Research and provide product advice
0493.E2.O1Research and update knowledge and understanding of machinery, spare parts and related products from authoritative sources
0493.E2.O2Research local workplace and district requirements for machinery, spare parts and related products
0493.E2.O3Provide advice to customer in a timely and professional manner according to workplace procedures and legislative requirements
0493.E2.O4Exhibit or demonstrate machinery, spare parts and related products safely to customer according to regulatory requirements
0493.E2.O5Address customer concerns and questions
0493.E2.O6Provide safety information to the customer for recommended machinery, spare parts and related products
0493.E2.O7Prepare and supply quotations according to workplace procedures
E3Sell products
0493.E3.O1Complete sales to maximise potential for customer satisfaction according to workplace procedures and legislative requirements
0493.E3.O2Identify and respond to opportunities for add-on and repeat sales
0493.E3.O3Complete sales documentation according to workplace procedures
E4Complete sales documentation and maintain products
0493.E4.O1Handle and store machinery, spare parts and related products safely and efficiently according to manufacturer and workplace health and safety requirements
0493.E4.O2Monitor sales results against specified criteria
0493.E4.O3Review sales techniques to enhance future sales results
0493.E4.O4Monitor stock levels and follow reordering procedures as required
SEAL — South East Asia Learning Identifier & Skills Portal · Prepared for MLVT Executive approval and TVET institute review · Derived from the Australian National Training Register (training.gov.au, CC-BY) and aligned to the Cambodian Qualifications Framework and DSC Standard Training Packages · Delivered via Gibble SMS · July 2026