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Assessment Packages

Plan, implement and review a quality assurance program

KHU-AGR-0856

Australian Equivalent
AHCWRK521
Elements
4
Learning Outcomes
20

This unit of competency describes the skills and knowledge required to determine workplace quality assurance (QA) objectives, and plan, implement and review a QA program. The unit applies to individuals who apply specialised skills and knowledge to the planning, implementing and reviewing of a QA program, take personal responsibility and exercise autonomy in undertaking complex work. They analyse and synthesise information, and analyse, design and communicate solutions to sometimes complex problems. No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

4
E1Determine QA objectives for the workplace
0856.E1.O1Assess future market requirements for quality assured products
0856.E1.O2Identify relevant QA programs and costs
0856.E1.O3Assess strategic benefits of a QA program
E2Plan the QA program and develop implementation strategies
0856.E2.O1Define product quality standards
0856.E2.O2Audit current status of products and operations
0856.E2.O3Evaluate and cost industry QA programs
0856.E2.O4Select QA program based on a cost benefit analysis
0856.E2.O5Document required processes and practices in the QA program manual and prepare an implementation plan
E3Implement the QA program
0856.E3.O1Document instructions defining task and process requirements
0856.E3.O2Introduce or consult on changes to processes and practices
0856.E3.O3Implement contractor and staff training
0856.E3.O4Establish processes to monitor and verify product quality
0856.E3.O5Introduce recording systems
0856.E3.O6Validate operating instructions under conditions to verify their suitability
0856.E3.O7Analyse problems and issues
0856.E3.O8Undertake corrective and preventative actions to resolve problems and issues
0856.E3.O9Conduct system analysis
E4Review the QA program
0856.E4.O1Establish reporting formats
0856.E4.O2Implement mechanisms for gaining feedback information
0856.E4.O3Prepare for QA audit
SEAL — South East Asia Learning Identifier & Skills Portal · Prepared for MLVT Executive approval and TVET institute review · Derived from the Australian National Training Register (training.gov.au, CC-BY) and aligned to the Cambodian Qualifications Framework and DSC Standard Training Packages · Delivered via Gibble SMS · July 2026