Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Contribute to planning and implementing business improvement in an automotive workplace

KHU-AUT-0026

Australian Equivalent

AURAMA006

Elements

Learning Outcomes

This unit describes the performance outcomes required to contribute to the business improvement of an automotive workplace. It involves contributing to the budget process, managing expenses in order to maintain levels of profitability in the specific area of responsibility, and reviewing and contributing to the planning of business promotions and improvements. It applies to those working in the automotive sales and service industry. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

E1Review business plan and business performance

0026.E1.O1Goals and key performance indicators (KPIs) specified in workplace business plan are analysed and relevance to operational area is assessed

0026.E1.O2Gaps and risks to achieving business goals and KPIs are identified

0026.E1.O3Risk management strategies to meet business goals and KPIs are identified and developed

0026.E1.O4Contingency plan to address possible areas of non-conformance with the plan is developed

E2Assist in developing, implementing and monitoring marketing and promotional strategies

0026.E2.O1Key business products or services are analysed to determine a suitable focus for marketing and promotional activities, according to the objectives of the business plan

0026.E2.O2Costs and benefits of using different distribution channels and providing different levels of customer service are analysed to determine the appropriate marketing mix

0026.E2.O3Agreed marketing and promotional strategies are agreed and implemented

0026.E2.O4Marketing activities are monitored and business performance is evaluated according to the objectives and targets of the business plan

E3Seek continuous improvement opportunities

0026.E3.O1Business development strategies are regularly reviewed with supervisor

0026.E3.O2Operational plans are reviewed to determine possible improvements to business

0026.E3.O3New ideas or activities are presented as a business case and discussed with line manager

0026.E3.O4Approval is sought from line manager before implementing new ideas and activities