Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Maintain quality processes in an automotive workplace

KHU-AUT-0031

Australian Equivalent

AURAQA003

Elements

Learning Outcomes

This unit describes the performance outcomes required to conduct the final quality check on completed work or orders, report on the quality of processes and work outcomes, and recommend improvements to work processes. It involves generating improvements to work processes by seeking input from staff. It applies to those working in service, repair, sales or office administration job roles in the automotive industry. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

E1Conduct quality check of completed work

0031.E1.O1Completed work is checked for compliance with workplace procedures and manufacturer, supplier or customer specifications according to size and importance of job

0031.E1.O2Quality inspection documentation is completed according to workplace procedures

0031.E1.O3Documents relating to outcomes of quality checks are kept according to workplace procedures or quality system requirements

E2Report on the quality of work outcomes and processes

0031.E2.O1Outcomes of quality checks are assessed against workplace performance indicators

0031.E2.O2Problems relating to quality of outcomes and processes are identified and documented according to workplace procedures

0031.E2.O3Information relating to quality of work outcomes and processes is provided to appropriate persons on a regular basis

E3Generate improvements to work outcomes and processes

0031.E3.O1Staff are encouraged to contribute ideas and possible solutions to address identified quality issues

0031.E3.O2Options for solving quality issues are generated and benefits of each option evaluated

0031.E3.O3Recommended solutions to quality issues are discussed with and reported to supervisor