0344.E1.O1Gather and document available information on required uncommon part and confirm with customer
0344.E1.O2Determine original host for part from available information
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Assessment Packages
Identify and match uncommon automotive parts
KHU-AUT-0344
Australian Equivalent
AURSBA102
Elements
3
Learning Outcomes
8
This unit describes the skills and knowledge required to identify uncommon or unusual automotive components, parts and products to meet customer vehicle requirements. It involves matching these automotive parts or products to customer vehicle or equipment by cross-referencing manufacturer, model and other identifiable numbers using manuals, and computer-generated or online catalogue systems. The unit applies to those working in the automotive sales and service industry. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Elements & Learning Outcomes
30344.E2.O1Identify and access parts index system for host
0344.E2.O2Match part to cataloguing information by accessing and using parts index system, its aids and user guides, and identify potential suppliers
0344.E2.O3Seek clarification regarding potential match from supplier as required
0344.E2.O4Document and process identifying details of part
0344.E3.O1Supply part to customer or order if not in stock according to workplace procedures
0344.E3.O2Process workplace documentation, including customer records, according to workplace procedures