Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Present automotive products and services for sale

KHU-AUT-0349

Australian Equivalent

AURSCA102

Elements

Learning Outcomes

This unit describes the skills and knowledge required to present automotive products and services in a business sales area to maximise product and service impact on customers. It also involves monitoring and reviewing customer feedback. The unit involves applying knowledge of automotive products and basic display concepts to maintain and maximise product and service sales and the overall appearance of the sales area. The unit applies to those working in the automotive sales and service industry. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

E1Maximise presentation of sales area

0349.E1.O1Define stock presentation area from floor and display plan, observation of space available and work instructions

0349.E1.O2Determine and present minimum product numbers and types according to workplace procedures

0349.E1.O3Prepare ancillary display materials to enhance presentation of stock

0349.E1.O4Keep stock display areas clean, tidy and safe

0349.E1.O5Use handling, storage and display techniques according to product types, workplace procedures and safety requirements

E2Display individual products

0349.E2.O1Determine display requirements from workplace instructions

0349.E2.O2Source product to be displayed according to workplace procedures

0349.E2.O3Display product to maximise market appeal according to workplace procedures

0349.E2.O4Prepare and locate display labels, price tickets and ancillary materials with product

0349.E2.O5Monitor product condition during display period and take action to maintain market appeal according to workplace procedures

E3Review effectiveness of presentation area

0349.E3.O1Seek feedback on display and presentation area from customers

0349.E3.O2Determine and undertake action to improve presentation of stock and area within scope of own role