Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Apply insurance industry knowledge to vehicle loss assessments

KHU-AUT-0464

Australian Equivalent

AURVNA004

Elements

Learning Outcomes

This unit describes the performance outcomes required to apply insurance industry knowledge to vehicle loss assessment. It involves using insurance industry terminology and trends; and applying policy, Acts and regulations to ensure the correct conduct of a vehicle loss assessment. . It applies to those applying insurance industry knowledge to a vehicle loss assessment in the loss assessment environment. Loss assessment may relate to light vehicles, commercial vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles and motorcycles. Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.

Elements & Learning Outcomes

E1Develop and apply an understanding of the insurance industry

0464.E1.O1Sources of information on the structure and functions of the insurance industry are identified and accessed according to workplace policies and procedures

0464.E1.O2Broad structures of the insurance industry and their relationship with each other are identified and appropriately applied to day-to-day work

0464.E1.O3Insurance industry terminology and vocabulary are used in the correct context

0464.E1.O4Trends and technology in the insurance industry are monitored on an ongoing basis to inform personal work practices

0464.E1.O5Insurance organisation-specific policies, procedures and processes are identified, clarified where necessary, and applied

E2Develop and apply an understanding of government Acts and regulations relevant to the insurance industry

0464.E2.O1Statutory insurance industry principles, obligations and compliance requirements of a loss assessor are interpreted and complied with

0464.E2.O2Reporting requirements and procedures are identified

0464.E2.O3Requirements under privacy law are identified, clarified where necessary, and complied with

E3Develop and apply an understanding of loss assessment processes

0464.E3.O1Knowledge of loss assessment processes, procedures and policy is interpreted

0464.E3.O2Condition of vehicle compared to incident description is analysed to determine incident-related damage

0464.E3.O3Conflict resolution principles are applied

0464.E3.O4Statutory insurance industry principles, obligations and compliance requirements, and their relationship to identified vehicle damage are interpreted, clarified where necessary, and applied

0464.E3.O5Automotive industry technical knowledge and experience are applied to determine accuracy of vehicle damage estimate to return the vehicle to pre-damage condition that conforms to manufacturer guidelines and industry standards