Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Plan in-house events

KHU-TOU-0004

Australian Equivalent

SITEEVT023

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to plan the delivery of commercial events. It requires the ability to identify client operational needs and preferences, prepare and confirm event proposals, and finalise operational documents for the delivery of events. This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors. It applies to event coordinators who operate independently and are responsible for making a range of operational decisions. They may work in commercial event venues, such as hotels, clubs, theatres, and convention and exhibition centres. The skills in this unit of competency must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. No occupatio

Elements & Learning Outcomes

E1Liaise with event client to satisfy service expectations.

0004.E1.O1Discuss and confirm purpose and scope of event with client.

0004.E1.O2Liaise with client to determine specific operational needs, preferences and budget for event.

0004.E1.O3Conduct site inspection as required.

0004.E1.O4Hold ongoing discussions about event plans to satisfy all requirements and service expectations.

E2Prepare and confirm event proposal.

0004.E2.O1Analyse and document event production requirements based on detailed review of brief.

0004.E2.O2Identify and pursue additional sales opportunities to ensure maximum event profitability.

0004.E2.O3Develop options and ideas on event concept, theme and format for inclusion in event proposal.

0004.E2.O4Verify operational and service practicality of proposal through consultation with colleagues and suppliers.

0004.E2.O5Present proposal including accurate information on costs, range and style of products and services.

0004.E2.O6Negotiate and agree on final event details.

0004.E2.O7Prepare and issue relevant event documentation and update as required.

E3Coordinate event services.

0004.E3.O1Collaborate with internal personnel and external suppliers to facilitate effective event planning.

0004.E3.O2Identify potential environmental and social impacts and organise services to minimise impacts.

0004.E3.O3Determine event components and create schedule to facilitate event service bookings.

0004.E3.O4Issue event orders to venue departments and external suppliers according to event deadlines, and update as changes occur.

0004.E3.O5Prepare and distribute operational documentation to internal personnel and suppliers according to organisational procedures.

0004.E3.O6Develop and provide event briefings to relevant operations personnel in advance of event.

0004.E3.O7Minimise use of printed materials and maximise electronic transmission of documents to reduce waste.

E4Finalise event and evaluate operational success.

0004.E4.O1Prepare final client invoices and check and authorise payment of supplier invoices.

0004.E4.O2Obtain feedback from clients and seek input from personnel and contractors on event operations.

0004.E4.O3Evaluate operational problems to identify potential solutions.

0004.E4.O4Use all information to enhance future event planning activities.