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Assessment Packages

Launder linen and guest clothes

KHU-TOU-0022

Australian Equivalent
SITHACS012
Elements
4
Learning Outcomes
14

This unit describes the performance outcomes, skills and knowledge required to launder linen and guest clothes. It requires the ability to operate laundry equipment safely, complete the laundering process for a variety of items and use resources efficiently to reduce negative environmental impacts. The unit applies to laundry attendants in organisations with an on-premises laundry. It may also apply to personal assistants, butlers and valet attendants whose job role involves personal laundry services. They work under supervision. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

4
E1Prepare laundry items.
0022.E1.O1Sort and process laundry items.
0022.E1.O2Check nature and amount of soilage of laundry items.
0022.E1.O3Select laundry method suited to fibre and fabric, dye fastness and soilage, and according to textile labelling instructions.
E2Process laundry items.
0022.E2.O1Use cleaning agents to treat stains according to correct process, manufacturer instructions, safety procedures, and specific laundry equipment.
0022.E2.O2Operate laundry equipment according to manufacturer instructions.
0022.E2.O3Reduce negative environmental impacts through efficient use of energy, water and other resources.
0022.E2.O4Safely dispose of waste and hazardous substances to minimise negative environmental impacts.
E3Finish laundry items.
0022.E3.O1Complete mending and minor repairs as required.
0022.E3.O2Complete quality check, and record and report damage arising from laundering process according to organisational procedures.
0022.E3.O3Complete ironing or pressing and finishing processes.
E4Package and store laundry items.
0022.E4.O1Package and present guest laundry and linen according to organisational standards and procedures.
0022.E4.O2Complete records and billing information.
0022.E4.O3Return finished items to guest within required timeframes.
0022.E4.O4Store processed guest laundry where required according to guest requests or where return to guest is not possible.
SEAL — South East Asia Learning Identifier & Skills Portal · Prepared for MLVT Executive approval and TVET institute review · Derived from the Australian National Training Register (training.gov.au, CC-BY) and aligned to the Cambodian Qualifications Framework and DSC Standard Training Packages · Delivered via Gibble SMS · July 2026