Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Provide advice on beers, spirits and liqueurs

KHU-TOU-0078

Australian Equivalent

SITHFAB031

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to evaluate a range of local and imported beers, spirits and liqueurs; provide advice to customers on their selection; and continuously extend personal product knowledge. The unit applies to hospitality, retail, breweries and wholesale organisations that sell beers, spirits and liqueurs. It applies to personnel who operate independently or with limited guidance from others and who have substantial specialist knowledge of beers, spirits and liqueurs. This includes beverage sales consultants, bar specialists, sommeliers, and senior bar and food and beverage attendants. The sale and service of alcohol is subject to the provisions of Responsible Service of Alcohol (RSA) law in each state and territory of Australia. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation

Elements & Learning Outcomes

E1Evaluate beers, spirits and liqueurs.

0078.E1.O1Identify and examine the characteristics of Australian and imported beers, spirits and liqueurs using sensory evaluation techniques.

0078.E1.O2Review other information about beers, spirits and liqueurs to complement sensory evaluation process.

0078.E1.O3Develop informed opinions about beers, spirits and liqueurs to support work as a beverage specialist.

E2Handle, store and monitor beers, spirits and liqueurs.

0078.E2.O1Store and cellar products according to particular requirements for different beers, spirits and liqueurs.

0078.E2.O2Monitor product quality and recognise impaired quality of beers, spirits and liqueurs.

0078.E2.O3Resolve issues with beverage quality through corrective action.

E3Advise customers on beers, spirits and liqueurs.

0078.E3.O1Provide accurate advice about Australian and imported beers, spirits and liqueurs to customers.

0078.E3.O2Discuss different styles and features of beers, spirits and liqueurs, taking account of customer level of knowledge.

0078.E3.O3Determine business considerations when providing advice and make adjustments accordingly.

0078.E3.O4Assist customers in selecting beverages according to taste, price preferences and other specific customer needs.

E4Extend and update knowledge of beers, spirits and liqueurs.

0078.E4.O1Conduct formal and informal research to access current, accurate and relevant information about beers, spirits and liqueurs.

0078.E4.O2Identify customer taste trends based on customer contact and workplace interactions.

0078.E4.O3Source information on current and emerging beverage service trends and customer preferences.

0078.E4.O4Provide informed input about beers, spirits and liqueurs to support organisational activities.