Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Provide advice on food and beverage matching

KHU-TOU-0084

Australian Equivalent

SITHFAB037

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to evaluate a range of beverages and their compatibility with different food items and cuisines, provide advice to customers on their selection, and continuously extend personal product knowledge to enhance customer service. Beverages can include wine, beer, spirits and liqueurs. The unit applies to hospitality organisations that serve food and beverage, including hotels, restaurants, wineries, fine food outlets and clubs. Advice on food and beverage matching might also be provided by wholesalers to hospitality outlets and by retail liquor outlets to retail customers. The unit applies to frontline sales and operational personnel who operate with some level of independence and under limited supervision to provide advice to others about the matching of beverages to food items and cuisines. This includes beverage sa

Elements & Learning Outcomes

E1Evaluate foods and beverages.

0084.E1.O1Assess the compatibility of both Australian and imported wines with various food items and cuisines.

0084.E1.O2Assess the compatibility of beers, spirits and liqueurs with various food items and cuisines.

0084.E1.O3Determine the ways in which different methods of cooking affect food compatibility with different beverages.

0084.E1.O4Evaluate the ways in which food features affect interactions with different beverages.

0084.E1.O5Determine the ways in which beverage production techniques affect beverage compatibility with different foods.

E2Provide advice on food and beverage compatibility.

0084.E2.O1Provide informed opinions and ideas to customers to support the selection of compatible food and beverage items.

0084.E2.O2Exchange and discuss options, ideas and information in a manner that builds positive rapport with customers and colleagues.

0084.E2.O3Provide tailored food and beverage matching advice that is appropriate to the specific need.

0084.E2.O4Take account of business considerations when providing advice.

0084.E2.O5Adapt and adjust advice appropriately to meet particular organisational requirements.

E3Extend and update own knowledge of food and beverage compatibility.

0084.E3.O1Research information on current and emerging food and beverage service trends and customer preferences.

0084.E3.O2Identify customer taste trends based on customer contact and workplace interaction.

0084.E3.O3Provide informed input about food and beverage matching to support organisational activities.