Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Manage the sale or service of wine

KHU-TOU-0086

Australian Equivalent

SITHFAB039

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to coordinate business activities associated with the sale and service of wine. It requires the ability to select wines, organise wine storage and cellaring systems, and develop wine knowledge for self and other staff members. The unit applies to hospitality, winery, retail and wholesale organisations that sell wines. This unit applies to individuals who are responsible for both the technical and business aspects of wine service or sales. It therefore combines management and planning skills with specialised wine expertise. Job roles might include management of a specialised wine outlet (winery or retail outlet) or the management of wine for a restaurant. The sale and service of alcohol is subject to the provisions of Responsible Service of Alcohol (RSA) law in each state and territory of Australia. Skills and kno

Elements & Learning Outcomes

E1Research and select wines to meet business objectives.

0086.E1.O1Develop or identify business objectives for the sale or service of wine.

0086.E1.O2Conduct relevant research on wine products, trends and market characteristics.

0086.E1.O3Maximise business opportunities by developing wine-related products and services, including wine lists, that support business objectives and profitability requirements.

0086.E1.O4Identify and develop appropriate opportunities to promote wine.

E2Develop and monitor wine management systems.

0086.E2.O1Research, select and purchase appropriate equipment to support wine service and storage in consultation with managers.

0086.E2.O2Organise wine storage and cellaring systems that ensure wine quality and business efficiency.

0086.E2.O3Establish and monitor systems that ensure effective communication between colleagues on wine-related issues.

0086.E2.O4Monitor quality of wine products and services and provide proactive support and assistance to colleagues.

0086.E2.O5Resolve wine-related issues and challenges and use experience to inform future planning and activities.

0086.E2.O6Proactively identify opportunities for improvement in wine management systems and make recommendations to managers.

E3Develop and extend wine skills and knowledge for self and others.

0086.E3.O1Proactively evaluate own skills and knowledge to identify gaps and opportunities for further skills development.

0086.E3.O2Access opportunities to extend wine skills and knowledge.

0086.E3.O3Provide timely and accurate advice to other staff and colleagues on wine and wine-related matters.

0086.E3.O4Organise or provide suitable training to staff on wine and wine service.

0086.E3.O5Maximise business and professional development opportunities through liaison with other members of the wine community and wine suppliers.