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អត្តសញ្ញាណប័ណ្ណសិក្សាអាស៊ីអាគ្នេយ៍ការរៀនសូត្រពេញមួយជីវិត • អធិបតេយ្យដោយការរចនាSEALSOUTH EAST ASIA LEARNING IDENTIFIERកម្ពុជា២០២៦
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Assessment Packages

Operate a TAB outlet

KHU-TOU-0089

Australian Equivalent
SITHGAM024
Elements
6
Learning Outcomes
18

This unit describes the performance outcomes, skills and knowledge required to set up, operate and maintain Totalisator Agency Board (TAB) facilities and to provide information to customers on TAB operations and regulations. The unit applies to all sectors of the hospitality industry that operate a TAB outlet and to frontline service personnel who operate under general supervision within established procedures. In many states and territories, legislation stipulates that all gaming workers must receive training in the responsible conduct of gambling. This content is addressed in SITHGAM022 Provide responsible gambling services. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this uni

Elements & Learning Outcomes

6
E1Set up a TAB outlet.
0089.E1.O1Carry out opening procedures according to TAB guidelines and organisational procedures.
0089.E1.O2Set up Austext or Teletext facilities, ensuring pages and sub-pages are correctly displayed on television sets.
0089.E1.O3Ensure cleanliness, temperature and lighting of TAB environment.
E2Advise customers on TAB operations and regulations.
0089.E2.O1Advise customers on TAB procedures according to legislative requirements and organisational procedures.
0089.E2.O2Respond to customer queries, requests and complaints according to organisational standards.
E3Operate TAB betting machine.
0089.E3.O1Follow TAB operations and administration manuals for operating a TAB betting machine.
0089.E3.O2Interpret error messages and take action to rectify errors according to legislative requirements and organisational procedures.
E4Update daily racing activity information.
0089.E4.O1Obtain information on daily racing activities through appropriate sources.
0089.E4.O2Update wall lists as new information is received.
E5Perform TAB terminal accounting and security procedures.
0089.E5.O1Balance dockets for cash payments.
0089.E5.O2Pay out correct winnings to customers.
0089.E5.O3Verify large payments according to organisational procedures.
0089.E5.O4Monitor security of cash and venue according to organisational procedures.
0089.E5.O5Observe customers and onlookers and note and report unusual practices promptly.
0089.E5.O6Complete end of shift balance according to organisational procedures.
E6Clean and maintain TAB equipment.
0089.E6.O1Clean machines according to TAB guidelines and work health and safety regulations.
0089.E6.O2Make simple machine repairs with minimum disruption to customers and according to TAB specifications.
0089.E6.O3Report unserviceable machines promptly to the TAB and take follow-up action to ensure breakdown is rectified.
SEAL — South East Asia Learning Identifier & Skills Portal · Prepared for MLVT Executive approval and TVET institute review · Derived from the Australian National Training Register (training.gov.au, CC-BY) and aligned to the Cambodian Qualifications Framework and DSC Standard Training Packages · Delivered via Gibble SMS · July 2026