SKILLS PORTAL

ព្រះរាជាណាចក្រកម្ពុជា · KINGDOM OF CAMBODIA

Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Conduct Rapid Big Wheel games

KHU-TOU-0104

Australian Equivalent

SITHGAM039

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to operate the Rapid Big Wheel, accept wagers and pay out winnings with a focus on specific game rules. The unit applies to dealers who work in licensed casinos. Dealers work with some supervision and guidance from others within predefined procedures and rules. This unit could also apply to casino personnel who supervise the operation of table games, such as the pit boss and pit manager. Those developing training to support this unit must consult the relevant state or territory gaming regulatory authority to determine accreditation arrangements for training organisations, courses and trainers and assessors. In many States and Territories, legislation stipulates that all gaming workers must receive training in the responsible conduct of gambling. This content is addressed in SITHGAM022 Provide responsible gambling

Elements & Learning Outcomes

E1Open table.

0104.E1.O1Check approved equipment is on the table, in working order and positioned according to organisational rules and procedures.

0104.E1.O2Check drop box is attached to the table and correct game/table number is reflected.

0104.E1.O3Open and balance the chip float according to approved documentation and organisational policies and procedures.

0104.E1.O4Identify and report variances in the chip float.

0104.E1.O5Activate dealer and player terminals.

E2Handle chips efficiently and effectively.

0104.E2.O1Handle chips according to chip work procedures.

0104.E2.O2Use correct chip and stack values when cashing out customers.

0104.E2.O3Maintain chip float in an orderly manner during game operation.

E3Conduct Rapid Big Wheel games.

0104.E3.O1Make Rapid Big Wheel announcements and hand signals.

0104.E3.O2Spin wheel according to game rules, organisational procedures and variations.

0104.E3.O3Operate Rapid Big Wheel equipment according to design functions and manufacturer instructions.

0104.E3.O4Conduct game at appropriate pace according to organisational standards.

E4Accept wagers and pay winnings.

0104.E4.O1Accept or refuse permitted wagers according to organisational policies and procedures and variations.

0104.E4.O2Determine winning and losing wagers via dealer terminal.

0104.E4.O3Confirm winning wagers via dealer terminal.

0104.E4.O4Conduct financial transactions according to organisational policies and procedures.

E5Deal with gaming irregularities.

0104.E5.O1Identify and respond to irregularities or malfunctions according to organisational procedures and approved game rules.

0104.E5.O2Recognise emergency and potential emergency situations promptly and take required action within scope of individual responsibility and according to security procedures.

E6Monitor gaming activities for suspicious play or behaviour.

0104.E6.O1Monitor gaming activity for indicators of suspicious play or behaviour.

0104.E6.O2Follow organisational policies and procedures and approved rules for handling suspicious activity.

0104.E6.O3Maintain integrity of the game according to the approved rules of the game.

E7Work at the table safely.

0104.E7.O1Maintain correct posture and stance at the gaming table during game operation.

0104.E7.O2Use correct stretches and exercises at appropriate times according to organisational health and safety requirements.

0104.E7.O3Identify indicators where customer verbal or non-verbal behaviour may adversely affect own mental or physical wellbeing and apply organisational procedures in response.

0104.E7.O4Ensure microphone is adjusted to correct height and distance.

E8Close table.

0104.E8.O1Notify of table closure according to approved organisational rules and procedures.

0104.E8.O2Reconcile chip float and document the count according to organisational policies and procedures.

0104.E8.O3Account for and secure table gaming equipment according to approved procedures.

0104.E8.O4Ensure all customers have cashed out.

0104.E8.O5Disable both dealer and player terminals.