Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Package tourism products

KHU-TOU-0142

Australian Equivalent

SITTPPD012

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to create, tailor and cost packages to meet the needs of particular markets or customers. This may include packages with complex itineraries or a wide range of products. The unit applies to tour wholesalers, tour operations and event organisers, and to individuals working independently in senior operational or coordination roles with limited guidance from others. They complete complex itinerary planning, costing and operational coordination for new or enhanced packaged products. Products may include brochured touring products, incentive and special interest group itineraries, events and series tours. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. No occupational licensing, certification or sp

Elements & Learning Outcomes

E1Source component products.

0142.E1.O1Identify product objectives in consultation with appropriate colleagues and customers.

0142.E1.O2Determine customer or market destination and product preferences and requirements.

0142.E1.O3Identify and research potential destinations and component products and services.

0142.E1.O4Assess destination and product details for market suitability and consider innovative options when appropriate.

0142.E1.O5Assess quality credentials of operators and their products.

0142.E1.O6Select destinations and products based on research.

E2Package component products.

0142.E2.O1Develop packaged products or programs to meet requirements of specific customers or markets.

0142.E2.O2Combine and integrate program components to create maximum value and saleability within constraints.

0142.E2.O3Make agreements with suppliers according to organisation profit and other requirements and confirm in writing.

0142.E2.O4Check and incorporate legal requirements.

0142.E2.O5Cost programs to ensure profitability and consideration of key financial factors.

E3Finalise product packaging.

0142.E3.O1Clearly document and present product or program and pricing structures, including details of inclusions, exclusions and add-ons.

0142.E3.O2Review and adjust products or programs and pricing structures in response to feedback from customers or colleagues.

0142.E3.O3Present final product or program details for approval within required timeframes.