Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Manage revenue

KHU-TOU-0194

Australian Equivalent

SITXFIN012

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to make, implement, and monitor pricing decisions to maximise yield and business profitability. The unit applies to senior personnel who work autonomously and are responsible for making strategic business decisions. It applies to supplier organisations in the tourism, travel and hospitality industries, in particular to the accommodation, tour operations and tour wholesaling sectors. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

E1Analyse and forecast business activity.

0194.E1.O1Analyse existing performance data and budget targets.

0194.E1.O2Interrogate and compare sources of business activity from different distribution channels and market segments.

0194.E1.O3Evaluate external market factors, competitor activity and changing customer demand patterns.

0194.E1.O4Develop scenarios and forecasts around future business performance and revenues.

E2Make pricing decisions.

0194.E2.O1Confirm net, fixed and variable delivery costs.

0194.E2.O2Review and incorporate distributor commissions and mark-ups.

0194.E2.O3Set standard and promotional rates for different times, trading periods and market segments based on analysis of forecasts, pricing options and optimum yield.

0194.E2.O4Assess the need for special conditions and apply as required.

0194.E2.O5Document pricing structures and associated terms and conditions, with consideration of consumer protection requirements.

E3Implement pricing decisions.

0194.E3.O1Communicate pricing initiatives to colleagues, internal and external partners, and distribution channels.

0194.E3.O2Establish mechanisms and collateral to support pricing decisions in different market segments.

E4Monitor pricing initiatives.

0194.E4.O1Monitor revenue results achieved through pricing and distribution initiatives on a timely basis.

0194.E4.O2Adjust initiatives based on results and broader business and market analysis.

0194.E4.O3Record performance data for future analysis.