Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Recruit, select and induct staff

KHU-TOU-0203

Australian Equivalent

SITXHRM010

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to coordinate the recruitment, selection and induction of new staff members within the framework of existing human resource policies and procedures. It requires the ability to identify recruitment needs, develop selection criteria, process and evaluate applications, select people according to their attitude, aptitude and fit to the position and coordinate induction programs. The unit applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff, and operational and senior managers. It applies to all tourism, travel, hospitality and event sectors. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. No occupational licensing, certifi

Elements & Learning Outcomes

E1Identify recruitment needs.

0203.E1.O1Monitor organisational service and efficiency levels to identify recruitment needs.

0203.E1.O2Consult colleagues about staffing needs and job descriptions.

0203.E1.O3Obtain approval for recruitment according to organisational recruitment policies.

0203.E1.O4Use job descriptions to develop clear and concise selection criteria.

0203.E1.O5Ensure criteria incorporates customer service attitude and experience to ensure a fit to the position.

E2Administer recruitment.

0203.E2.O1Choose and organise selection processes taking into account job skill requirements.

0203.E2.O2Create and disseminate advertisements for positions.

0203.E2.O3Process applications according to organisational policies.

0203.E2.O4Review applications against selection criteria and choose applicants to progress to interview.

0203.E2.O5Inform unsuccessful applicants of decisions and provide other recruitment information in appropriate media within reasonable timeframes.

0203.E2.O6Establish any special needs and make necessary arrangements for those progressing.

0203.E2.O7Document and file recruitment records and decisions according to organisational policies.

E3Select staff.

0203.E3.O1Use selection criteria as the basis for selection, ensuring merit-based selection and adherence to equal employment opportunity principles and law.

0203.E3.O2Participate in selection processes.

0203.E3.O3Evaluate applicants for customer service attitude and experience to ensure a fit to the position.

0203.E3.O4Select people according to their attitude, aptitude and fit to the existing organisational culture.

0203.E3.O5Communicate selection recommendations to appropriate colleagues.

0203.E3.O6Make employment offers according to organisational procedures.

0203.E3.O7Advise new employees about employment details according to organisational policies.

0203.E3.O8Create and maintain accurate, clear and complete records of the selection process.

E4Plan and organise induction programs.

0203.E4.O1Plan content and format of induction programs to reflect organisational objectives and policies.

0203.E4.O2Include all appropriate information in induction programs according to organisational policy.

0203.E4.O3Liaise with operational colleagues to ensure induction programs are implemented in a manner that minimises operational disruption.