Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Supervise work routines and staff performance

KHU-AGR-0845

Australian Equivalent

AHCWRK409

Elements

Learning Outcomes

This unit of competency describes the skills and knowledge required to supervise work routines and staff performance. The unit applies to individuals who apply specialist skills and knowledge to supervising work routines and staff performance. This includes applying and communicating non-routine technical solutions to predictable and unpredictable problems. All work must be carried out to comply with workplace procedures, health and safety in the workplace requirements, legislative and regulatory requirements and sustainability practices. No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements & Learning Outcomes

E1Communicate work roles

0845.E1.O1Confirm the roles and responsibilities of staff

0845.E1.O2Identify the skills of staff and match with tasks and duties

0845.E1.O3Communicate job requirements and information to staff

0845.E1.O4Implement workplace health and safety, and environmental policies and procedures

E2Coordinate activities

0845.E2.O1Develop staff work plans to establish tasks and timelines

0845.E2.O2Prioritise work activities within available timelines

0845.E2.O3Identify and incorporate training and learning opportunities into work activities

0845.E2.O4Clarify and maintain supervisory and reporting responsibilities

E3Maintain effective working relations

0845.E3.O1Recognise and address problems

0845.E3.O2Seek assistance from team members to achieve allocated tasks

0845.E3.O3Conduct routine collaborative team meetings

0845.E3.O4Use appropriate conflict management strategies to address disagreements

0845.E3.O5Support reporting lines and supervisory structures

E4Provide feedback

0845.E4.O1Monitor team and individual performance

0845.E4.O2Provide clear and constructive feedback to team members to support achievement of outcomes