Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Provide advice on Australian wines

KHU-TOU-0079

Australian Equivalent

SITHFAB032

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to evaluate a range of Australian wines; provide advice to customers on their selection, and continuously extend personal product knowledge. The unit applies to hospitality, winery, retail and wholesale organisations that sell Australian wines. It applies to personnel who operate independently or with limited guidance from others and who have substantial specialist knowledge of Australian wines. This includes beverage sales consultants, winery sales staff, bar specialists, sommeliers, and senior bar and food and beverage attendants. The sale and service of alcohol is subject to the provisions of Responsible Service of Alcohol (RSA) law in each state and territory of Australia. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards

Elements & Learning Outcomes

E1Evaluate Australian wines.

0079.E1.O1Use the full range of sensory evaluation techniques to identify and examine the characteristics of Australian wines from all major and emerging Australian wine regions.

0079.E1.O2Review other information about viticulture and specific wine styles, regions and production methods to complement sensory evaluation process.

0079.E1.O3Develop informed opinions about Australian wines that support work as a specialist in wine.

E2Handle, store and monitor Australian wine products.

0079.E2.O1Store and cellar Australian wine according to particular requirements of different wines.

0079.E2.O2Monitor wine quality and recognise impaired quality based on in-depth knowledge of Australian wines.

0079.E2.O3Resolve issues with wine quality through appropriate corrective action.

0079.E2.O4Decant wines using techniques appropriate to the variety, style and vintage of wine.

E3Advise customers on Australian wines.

0079.E3.O1Provide accurate information and assistance on different Australian wine options.

0079.E3.O2Discuss and debate wine characteristics, origins and production methods, taking account of customer level of wine knowledge.

0079.E3.O3Take account of business considerations when providing advice and make adjustments accordingly.

0079.E3.O4Assist customers with wine selections according to taste, price preferences and other specific needs.

E4Extend and update knowledge of Australian wines.

0079.E4.O1Conduct formal and informal research to access current, accurate and relevant information about wines.

0079.E4.O2Identify customer taste trends based on customer contact and workplace interactions.

0079.E4.O3Source information on current and emerging beverage service trends and customer preferences.

0079.E4.O4Provide informed input about Australian wines to support organisational activities.