Cambodian Skills Delivery Model

SEAL National Course Catalogue · MLVT / National Training Board

Sector Frameworks

1,164

Qualifications

15,161

Competency Units

10,938

Elements

41,782

Learning Outcomes

2,822

Assessment Packages

Source and use information on the holiday park and resort industry

KHU-TOU-0141

Australian Equivalent

SITTIND004

Elements

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to source and use current and emerging information on the holiday park and resort industry. This includes industry structures, technology, laws and ethical issues specifically relevant to the holiday park and resort industry. Holiday park and resort personnel integrate this essential knowledge on a daily basis to work effectively in the industry. This unit applies to the holiday park and resort sector and people working at different levels. Managers will use more formal research to attain specialised and comprehensive knowledge which supports product planning, marketing and strategic management activities. This is covered within other units of competency. This unit is not about having in-depth knowledge but focuses on the ability to source and interpret information relevant to day-to-day activities in order to ma

Elements & Learning Outcomes

E1Source and use industry information.

0141.E1.O1Identify sources of information on the structure and operation of the holiday park and resort industry.

0141.E1.O2Access specific information of relevance to the holiday park and resort industry to assist operational duties.

0141.E1.O3Obtain information on features of current and emerging holiday park and resort products and services relevant to job role.

0141.E1.O4Apply knowledge of the holiday park and resort industry and its products and services to enhance the quality of work performance.

E2Source and use compliance information.

0141.E2.O1Obtain information on laws specifically relevant to the holiday park and resort industry and work compliantly.

0141.E2.O2Seek information on industry quality assurance schemes and apply it to benefit own organisation.

0141.E2.O3Access and apply information on career planning and equal employment opportunity (EEO) law.

0141.E2.O4Obtain information on ethical industry practices and conduct day-to-day holiday park and resort activities according to those practices.

E3Source and use information on holiday park and resort technology.

0141.E3.O1Source and access information on current and emerging technologies that impact on operational duties.

0141.E3.O2Use information on technology to suggest new and improved workplace practices.

0141.E3.O3Use current and emerging technology in day to day work activities to enhance the quality of work performance.

E4Update personal and organisational knowledge of the holiday park and resort industry.

0141.E4.O1Identify and use a range of opportunities to update knowledge of the holiday park and resort industry.

0141.E4.O2Monitor current issues of concern to the industry.

0141.E4.O3Share current holiday park and resort industry trends with colleagues.